Terms of Service

Effective Date: June 9, 2026

These Terms of Service ("Terms") govern your access to and use of the GlobalSupply Techno platform and website (the "Service") operated by GlobalSupply Techno ("we", "us", "our"). By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using the Service, you confirm that you are authorized to bind the entity you represent to these Terms. If you do not agree, do not use the Service.

2. Description of Service

GlobalSupply Techno provides a cloud-based Order Management System (OMS) and Warehouse Management System (WMS) that helps businesses manage inventory, orders, warehouses, logistics, returns, and fulfillment.

3. Account Registration

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the confidentiality of your credentials.
• You must notify us immediately of any unauthorized use of your account.
• One account per user. Sharing credentials is prohibited.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose.
• Attempt to gain unauthorized access to other accounts or systems.
• Interfere with or disrupt the Service or its infrastructure.
• Reverse engineer, decompile, or disassemble any part of the Service.
• Use automated scripts or bots to access the Service without written permission.
• Upload malicious code or content that could harm the Service or other users.

5. Your Data

• You retain ownership of all data you enter into the Service.
• You grant us a limited license to process your data solely to provide the Service.
• We will not access, use, or share your data except as necessary to operate the Service or as required by law.
• You are responsible for the accuracy and legality of the data you enter.

6. Pricing & Payment

• Pricing details are available on our pricing page.
• All fees are quoted in Indian Rupees (INR) unless otherwise specified.
• Subscription fees are billed in advance on a monthly or annual basis.
• Overdue payments may result in suspension or termination of your account.
• We reserve the right to modify pricing with 30 days' written notice.

7. Intellectual Property

• The Service, including its software, design, logos, and documentation, is owned by GlobalSupply Techno and protected by intellectual property laws.
• You may not copy, modify, distribute, or create derivative works from the Service without our written consent.
• Feedback or suggestions you provide may be used to improve the Service without obligation to you.

8. Service Level

• We aim for 99.9% uptime but do not guarantee uninterrupted service.
• Scheduled maintenance will be communicated in advance when possible.
• We are not liable for downtime caused by factors outside our reasonable control.

9. Limitation of Liability

To the maximum extent permitted by law:

• The Service is provided "as is" without warranties of any kind.
• We are not liable for indirect, incidental, special, consequential, or punitive damages.
• Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim.

10. Termination

• You may cancel your account at any time from the settings page or by contacting support.
• We may suspend or terminate your account for violation of these Terms with reasonable notice.
• Upon termination, your data will be retained for 30 days and then deleted, unless required by law.

11. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Gurgaon, Haryana, India.

12. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email or a prominent notice on the Service at least 14 days before taking effect.

13. Contact

Questions about these Terms? Contact us at:

• Email: legal@globalsupply.in
• Address: GlobalSupply Techno, Gurgaon, HR, India