Privacy Policy
How we collect, use, protect, and share your information.
Effective Date: June 9, 2026
GlobalSupply Techno ("we", "us", "our") operates the website globalsupply.in and the GlobalSupply platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
1. Information We Collect
Account Information
When you create an account, we collect your name, email address, company name, and password. If you sign up as a platform owner, we also collect your company details.
Operational Data
When you use the Service, we store data you enter: orders, inventory records, warehouse configurations, SKU details, GRN records, putaway tasks, shipments, returns, and related operational data.
Usage Data
We automatically collect certain information when you use the Service, including IP address, browser type, device information, pages visited, and actions taken within the platform.
Contact Form Submissions
When you submit a contact or lead form on our website, we collect your name, email, company, and message. This data is used solely to respond to your inquiry.
2. How We Use Your Information
- To provide, maintain, and improve the Service.
- To authenticate users and manage access controls.
- To send transactional emails (password resets, order notifications, system alerts).
- To respond to your support requests and inquiries.
- To detect and prevent fraud, abuse, and security incidents.
- To comply with legal obligations.
3. How We Share Your Information
We do not sell your personal data. We may share information with:
- Service Providers: AWS (hosting), email delivery services, and payment processors who assist in operating the Service.
- Legal Requirements: When required by law, court order, or governmental regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice.
4. Data Security
We implement industry-standard security measures including:
- AES-256 encryption at rest.
- TLS 1.2+ encryption in transit.
- Role-based access controls.
- Regular security audits and monitoring.
- Daily encrypted backups retained for 30 days.
See our Security page for more details.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. If you delete your account, we will remove your personal data within 30 days, except where required by law.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Object to or restrict processing of your data.
- Data portability.
To exercise these rights, contact us at privacy@globalsupply.in.
7. Cookies
We use essential cookies for authentication and session management. We also use Google Analytics (GA4) to understand how visitors use our website. You can control cookie settings through your browser preferences.
8. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Children's Privacy
The Service is not intended for use by children under 16. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@globalsupply.in
- Address: GlobalSupply Techno, Gurgaon, HR, India